What does the word ‘conflict’ conjure up to you? Often people feel uncomfortable when you mention the word conflict - especially in relation to a business environment. The word synonymises anger and aggression in most people’s mind. But at its most pure, conflict is integral to a healthy and successful, professional team. Sir Alan Sugar’s TV show The Apprentice is now in its 15th year and is still drawing in an average of 7.5 million viewers each year with its bolshie business set up. There are always multiple arguments, disagreements and clashes of personalities. And (almost) every episode is a prime example of how not to disagree professionally. And with the final rapidly approaching, what can we learn about conflict from the contestants... […]
