- For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to email@example.com or at our address The Chapel House, High Street, Chapmanslade, Wiltshire BA13 4AL.
- By using the Website you consent to this We are registered with the Information Commissioner’s Office for this purpose.
Information we collect
- We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you sign up for our newsletter or have made an online enquiry about our products or services.
- We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).
Use of your information
- We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
- The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
7.1 To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
7.2 If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of
a previous sale to you;
7.3 Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may
be of interest to you;
7.4. Where you have consented to receive our e-newsletters, from time to time to provide that to you.
7.5.We will store your information on an ongoing basis. If you unsubscribe from our newsletter, we will delete your records within two weeks
Disclosure of your information
- We do not share your information with any third parties.
Controlling the use of your data
- If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in clause 2 or email us at firstname.lastname@example.org at any time.
Where we store and transfer your data
- As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA - this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.
- We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
- Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
- You have the right to opt out of our processing your personal data for marketing purposes by contacting us at email@example.com
- The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
- You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
- The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to firstname.lastname@example.org. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.
- You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to email@example.com.
Changes to this policy
- We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.
Version: 2.0 May 2018
Cookies are 'local storage file' and are used to help websites function and enhance a user’s experience as well as in some cases collect data about a visitor's activity on a website. By themselves web pages cannot hold and pass information easily. Cookies help overcome this. They are small text files that are created on a visitor's computer to store information that aids the running of the website. Cookies come in many guises including:
Any first-party cookie with no expiry time, or more specifically any first-party cookie set to expire when the web browser is closed. First-party cookies are those with a domain name that matches the domain or any sub domain(s) of the actual site being analysed. Often this is essential data storage such as a user being able to login to the website account and move around the website whilst being kept logged in or being able to add items to their basket and consequently pay and complete a transaction. These cookies are temporary and when a browser is closed then they are removed.
_utmb – this is a cookie used by Google Analytics
_utmc – this is a cookie used by Google Analytics
_utms – this is a cookie used by Google Analytics
_utmt – this is a cookie used by Google Analytics